Policies & important information.
Everything you need to know about privacy, bookings, cancellations, refunds and your travel experience.
Privacy Policy
At The First Class Air, we respect your privacy and are committed to protecting the personal information you provide through our website. Information such as your name, contact details, travel requirements and other enquiry-related information may be collected when you contact us or request travel assistance. Such information may be used to respond to enquiries, provide travel-related services, process bookings and communicate with you regarding your request. We do not use your information for purposes unrelated to the services requested without appropriate notice or consent.
Terms & Conditions
By accessing and using thefirstclassair.com, you agree to use the website for lawful purposes and to provide accurate information when submitting an enquiry or booking request. Travel fares, schedules, availability, hotel rates, package prices and other services displayed on the website may change without prior notice and are subject to availability and supplier conditions. All bookings are subject to the applicable terms and conditions of the airline, hotel, tour operator, activity provider or other travel supplier.
Cancellation & Refund Policy
Cancellation, amendment and refund conditions vary depending on the airline, hotel, tour operator, activity provider or travel package selected. Applicable cancellation charges, supplier penalties, processing fees and refund conditions will depend on the specific booking and the terms applicable to that service. Customers should review the applicable cancellation and refund conditions before completing a payment or confirming a booking. Where a refund is permitted by the relevant supplier, the applicable refund process and timelines will apply.
Disclaimer
The information provided on thefirstclassair.com is intended for general travel information and enquiry purposes. While reasonable efforts may be made to keep information accurate and current, fares, schedules, availability, hotel information, package details and other travel services may change. Travel services are subject to availability and the terms and conditions of the relevant supplier. The First Class Air does not guarantee that all information displayed on the website will always be complete, accurate or available.
Last updated: August 20, 2026